FAQs


Can I bake a Ready to Bake Pie that is thawed in the refrigerator?

Our Ready to Bake Pies are designed to bake from a frozen state. In order to get the best quality product, we recommend that you do not allow the pie to thaw before baking.

Can I bake two pies at once?

You can bake two pies at the same time. Simply preheat your oven to 400 degrees and bake for 10 minutes. After that, reduce the heat and follow the regular baking instructions as listed on the pie box. Since ovens may vary, you may want to take a peek at the product during the last 15-20 minutes of the baking process. You may want to cover the edges with foil if you notice they are getting too brown.

How long can I keep a fresh baked pie, or cream pie?

For best quality, we recommend using our fruit pies within 3 days, if kept at room temperature. Thawed cream pies should be kept in refrigeration and eaten within 4 days.

How does shipping work with your pies?

Orders ship mondays through thursdays. All orders placed after 12pm PST will ship on the next shipping day!

How long have you been here?

We started processing fruit in 1999. In 2001 we began making pies, frozen fruit polybags and other retail products, then opened our retail store in 2009.

How many pies does your kitchen produce in an 8 hour shift?

Generally we can make approximately 2,400 pies in a single shift.

How many pounds of fruit flow through the berry plant each summer?

Weather and market conditions are big factors that determine how many pounds can be taken in, but nearly 20 million pounds of fruit gets cleaned and frozen here at our facility each summer.

What does IQF mean?

IQF stands for Individually Quick Frozen. If you were to go pick berries and then put them in a bag in your freezer, they would all stick together. We have two special freezers that can freeze the berries instantly and individually making sure your frozen fruit is always free flowing.

How many local farm families grow berries for you?

Roughly 30 local farm families supply us with the best berries in the world each harvest season! Most of these families reside within a 10 mile radius of our processing facility, which translates to super fresh berries!

Which fruits do you get from local farms?

Rhubarb, Strawberries, Raspberries, Boysenberries, Marionberries, Blueberries, Cranberries and many varieties of blackberries including; Black Diamonds, Kotatas, Silvans, Evergreens and Chesters. We also purchase Peaches, Pie Cherries, Granny Smith Apples, Apricots, Mangoes and Bananas for use in some of our retail goods.

Is the fruit organic?

Our fruit is not organic, but our berry plant is Food Alliance Certified, which verifies sustainability and responsible environmental practices. We not only value the health of our soil, plants and air, but the relationships we have with each farm family and employee who allow us to provide you with our delicious products. We take great pride in bringing the best from our land to your hands!

Do your farmers use pesticides on the fruit?

They do use pesticides, however, it is rare to use pesticides that are applied directly on the fruit. Most all applications are used prior to the fruit being ready to harvest. One example is, a drench used in the soil around the roots to prevent root weevils from eating the plant’s roots causing the plant to die off slowly. When this occurs the plant’s production shuts down and the yields drop. All pesticide products used go through a very rigorous testing period that includes testing for trace elements of the product on the fruit or in the soil. Our berry plant monitors our growers’ application records to be sure only approved products are used and the application rates are correct. Our company and our growers stand united in keeping our fruit, the soil, plants and water all in balance with nature. In fact we bet our future and the next generation’s future on this claim.

Do you have any sugar free products?

Yes! We have an American Apple Pie with no sugar added! It contains Maltitol as a sweetener. In addition, all of our fruits are simply frozen, with no sugar added, leaving you with just the good stuff.

Do you make any gluten free products?

Our frozen fruit polybags, 10lb boxes of frozen fruit, jams, syrups are all gluten free!

Do you have any dairy free products?

Just recently, we were able to eliminate butter from all of our double-crust pies making them dairy free, as well as our turnovers. Our frozen fruit polybags, 10lb boxes of frozen fruit fruits, jams, syrups are dairy free as well.

How can I get my local grocery store to carry your products?

Just ask! We’ve found that the best way is to simply request it, and feel free to give them our information below. The more requests a store gets, the more likely they are to give us a call and try to make something happen.

Willamette Valley Pie Company

503-873-7437 or www.info@wvpie.com

www.wvpie.com

I have a store and am interested in wholesale pricing. Who do I need to contact?

Please contact us!

Andrew Martin – andrew@wvpie.com – 503-873-7437

I am interested in doing a fundraiser using Willamette Valley Pie Company products. Who should I contact?

Please contact Brenda Hux, head of fundraising – 971-345-1737 – or by email brenda@wvpie.com

I have feedback for the company pertaining to my experience with the people or products. Who should I send that to?

We’d love to hear from you! Please send all customer service related correspondence to info@wvpie.com.

I would like to request a donation from your company. Who should I contact?

Please mail all donation request letters to the business office at:

Willamette Valley Pie Company
Attn: Donation Committee
2994 82nd Avenue NE
Salem, OR 97305

OR

Email:

info@wvpie.com

Letters must include a non-profit tax id number and be written on official company/organization letterhead. Our business office will process your request within one business week of receipt. Please be sure to include your contact information.

I would like to request information about placing an wedding order. Who should I contact?

Please email all Wedding questions to: info@wvpie.com